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Store Hours:
Monday - Friday: 9:30am - 5:30pm
Saturday: 9:30am - 3:00pm
Sundays by Appointment Only
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Emerald City Jewelers in Quincy, IL
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2001 Maine Street, Quincy IL - 62301
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Home  /  Services  /  Return Policy
Services
Return Policy
Emerald City Jewelers will refund any in-stock purchase by the same method of payment within 7 days of the purchase. Check refunds will not be made until the cheque clears our bank, normally 10 days. Check will be mailed at that time to purchaser only. Item must be in new, unworn condition, in original box and have original receipt. Items returned after 7 days will be given store credit only. No returns or exchanges after 30 days. Some credit card returns are subject to a re-stocking fee equal to charges incurred by Emerald City Jewelers. Gift certificates are not redeemable for cash. A $35.00 fee will be charged for any returned checks due to insufficient funds.

NOT RETURNABLE ITEMS:
  • Special orders or items not in stock
  • Any custom work
  • Presized rings
  • Layaways or engraved items.
    Return Policy
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    AFFILIATIONS: Member of American Gem Society Member of Gemological Institute of America
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    Serving Quincy, IL | Hannibal, MO | Canton, MO | La Grange, MO | Camp Point, IL | Mt Sterling, IL | Pittsfield, IL | Ft Madison, IA | Keokuk, IA | Macomb, IL and the surrounding communities.
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